We are happy to report that we have resolved the issue with the Facebook Custom Audiences Integration. Some customers will need to reaccept permissions between Drip and Facebook to ensure the integration is fully functional.
Please do the following:
1. Log in and navigate to Automation -> Rules
2. Create a new rule and set the rule’s action to ‘Add to a Custom Audience’
3. Click the “Accept these permissions” button in the prompt to reaccept permissions for the integration in your Facebook ad account
Thank you for your patience as we worked through this issue today and please reach out to our team at firstname.lastname@example.org
with any additional questions or issues.