We are happy to report that event processing has returned to normal. If you continue to see issues, please reach out to our support team at support@drip.com. We apologize for any inconvenience this issue has caused today.
Posted Sep 25, 2019 - 09:53 CDT
Update
We are making progress improving event delays, and will continue to post updates here as we have more information. Thank you for your patience.
Posted Sep 25, 2019 - 09:37 CDT
Monitoring
A fix has been implemented and our team is monitoring the results. We will continue to provide updates here until the issue is fully resolved. Thank you for sticking with us.
Posted Sep 25, 2019 - 09:02 CDT
Update
Our team is still working to resolve the event delays. While we will continue to provide updates here as we make progress, do not hesitate to contact support@drip.com if you have any questions for us. Thank you for your continued patience.
Posted Sep 25, 2019 - 08:35 CDT
Identified
Our team has identified the cause of these event delays and is working hard to resolve the issue. We will provide another update here as soon as we have more information. Please reach out to support@drip.com if you have any additional questions or concerns.
Posted Sep 25, 2019 - 08:03 CDT
Investigating
We are currently investigating reports of delays in event processing in some Drip accounts. Our team is working hard to identify the cause of these delays and we will be updating you when we know more information. We apologize for any inconvenience this is causing.