We are still seeing delays with events, confirmation emails, and segmentation updates due to the ongoing service disruption with Amazon Web Services. This also is causing API calls to intermittently fail.
Our processing of automations, including automation emails, are similarly delayed. As of right now, we expect the events included in automations, triggers, delays, emails, goals, etc to run in chronological order once this disruption is over
Our support team is reachable via firstname.lastname@example.org
for any questions, concerns, or help if needed. Thank you for your ongoing patience while we work through these issues.